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Customer Service Centre

The all-in-one service

Hours of operation of Customer Service Centres

  • ATM/Phonebanking/Easy Pay Machine - 24 hours, 7 days a week
  • Presence of Customer Services Officers - 9 am - 9 pm, 7 days a week
  • Call Centre - 9 am - 9 pm, 7 days a week

Customer Service Centres are now open at

  • Dhanmondi
  • Mumtaz Plaza, House No 07. Raod No 04, Ground floor, Dhanmondi R/A, Dhaka 1205
  • Banani
  • Sharif Plaza, 39 Kemal Ataturk Avenue, Banani, Dhaka 1213
  • Uttara
  • House No 41, Road No 07, Sector No 04, Uttara Model Town, Dhaka 1230
  • Gulshan
  • House No SWG-2 (Corner of Road No 05, Gulshan Avenue, Dhaka 1212
  • GEC Circle
  • Golden Plaza, 1692 CDA Avenue, East Nasirabad, Chittagong 4000
  • Jamal Khan
  • Equity Millennium, 59 Jamal Khan Road, Chittagong

Features

Customer Service Centres have the following services:

  • You can open accounts
  • You can apply for any of our loan products and know detailed featuresof all of our products from our Mobile Sales Officers (MSOs) stationed at Customer Service Centre
  • Use ATMs
  • Use Easy Pay Machine
  • Access Call Centre
  • Access Phonebanking
  • Access our website www.hsbc.com.bd